Airport to hotel, with the whole crew accounted for
A crew transfer starts with more than a flight number. The person arranging transportation should identify how many people are traveling, whether everyone will leave the airport together, and how much luggage accompanies them. A shared arrival does not always mean a shared destination. Include any crew members staying at a second hotel so the requested route reflects the complete group.
RWB arranges hotel runs for airline and charter crews using the details supplied for each movement. Provide the hotel’s full name and street address, especially when similar hotel names appear around the airport. The preferred vehicle entrance is useful for both the arrival and the next pickup. A clear hotel destination lets the crew finish the ground portion of the journey without a separate stop to clarify where everyone is staying.
Flight tracking and a practical arrival contact
RWB uses flight tracking for airport transportation. Share the operating flight number and date rather than relying only on the airline name or a scheduled landing time. When an itinerary changes, send the revised details as soon as they are available. Tracking an arriving aircraft and knowing when the crew is ready for ground transport are related, but they are not the same milestone.
Name one person who can confirm that the group is ready to leave and can receive pickup instructions. This may be a crew member or the person coordinating the trip. The ground contact should have the final hotel address and any changes to the passenger list. If the crew splits after arrival, tell RWB which passengers belong on each requested transfer rather than leaving that decision until the vehicle is collecting the group.
ATL terminal pickups and private charter arrivals
For an ATL collection, confirm whether the crew will leave through the Domestic or International Terminal and follow the collection instructions agreed for the reservation. A terminal name is more useful than an airport-wide map pin. If the crew’s designated exit changes, communicate the new location before moving to another collection area so the passengers and chauffeur are working from the same information.
Private charter crews may arrive through an FBO rather than a commercial terminal. RWB also arranges transfers at DeKalb-Peachtree Airport and Fulton County Executive Airport at Brown Field. Include the airport identifier, FBO name, and operator-provided meeting address. At PDK, the airport’s published operators include Signature Aviation, Aero Centers Atlanta, and Atlantic Aviation. The flight team should confirm the actual FBO for that aircraft.
- 01PeoplePassengers, luggage, and individual needs.
- 02PlacesExact entrances, terminals, and every stop.
- 03TimingArrival deadlines, changes, and the return.
Return hotel runs planned from the report time
The return transfer should be planned from the time the crew needs to reach its airport destination. Give RWB the required arrival time, exact hotel pickup point, passenger count, and any intervening stop. Allow for the route, traffic, and the crew’s own airport requirements. A departure time copied from a previous trip may not fit a different hotel, weekday, terminal, or group.
For several hotel pickups, list the stops in the requested order with the number of passengers at each property. Identify the person who will confirm the group is present at each collection. If one crew member is delayed or moved to a different hotel, update the transportation plan directly. Those details help prevent a vehicle from leaving one property with an incomplete group or arriving at a hotel that no longer belongs on the route.
Choose the vehicle around people and luggage
Crew luggage needs to be counted alongside seats. Provide the passenger total and the number and approximate size of bags, including equipment that will travel in the vehicle. RWB’s fleet options include sedans, SUVs, and Sprinters. The right choice depends on the actual load, so a passenger count alone should not be used as the final vehicle specification for a working crew.
Request each movement with its own date, time, pickup, and destination, even when several runs belong to one trip. For a wider itinerary that needs a vehicle available between stops, ask about hourly, as-directed service, which has a four-hour minimum. A straightforward airport-to-hotel transfer and a vehicle retained for several movements should be discussed as different requirements before the reservation is confirmed.
A family-owned team with an owner who still drives
RWB is family-owned, and owner Bernard still drives. The company’s crew transportation offering sits alongside its airport and corporate service, with attention to the practical details that make a reservation usable: the correct flight, the complete passenger group, the hotel entrance, and the next pickup. Request the full sequence of trips together so the team can review the movements as one itinerary.
If your organization needs corporate account arrangements, discuss those requirements when requesting service. Include the coordinator’s details and how individual trips should be identified. Corporate account users can access trip history and invoices. Confirm the billing arrangements, changes, and waiting terms that apply to your reservation before travel, particularly when crew movements may be revised after the initial request.
Questions before you book
Do you provide hotel transfers for airline and charter crews?
Yes. RWB provides airline and charter crew pickups and hotel runs in Atlanta, including transfers from ATL and return journeys to the airport. Send the crew count, luggage details, flight number, hotel address, and requested schedule. Each movement should have a clear pickup point and a contact who can confirm when the passengers are ready.
Can the same request include several crew movements?
Yes. Include the outbound arrival transfer, hotel runs, and return airport trip in the itinerary you submit. List separate dates and times for each movement rather than assuming the return repeats the arrival plan. If different crew members are traveling on different flights, identify those groups and their destinations separately.
What happens when the flight or hotel changes?
Send the revised flight, hotel, or pickup details directly to RWB as soon as they are confirmed. Flight tracking supports airport planning, but a hotel move or a split crew will not be explained by a flight number. Changes should be confirmed with the team so the reservation reflects the trip you now need.
Can you collect a crew from a private aviation FBO?
Yes. Request the specific airport and FBO, including PDK or FTY when applicable. Provide the operator-confirmed meeting location and aircraft details. The pickup arrangements must follow the FBO’s instructions; an airport address alone may not identify the building where the crew will leave the aircraft facilities.