Before your journey
A few details.
A smoother ride.
Answers to common questions about planning, booking, and traveling with RWB.
Planning your ride
How do I make a reservation?
Use RWB’s online reservation system to enter your trip details. Have your pickup and destination addresses, travel date, pickup time, passenger count, and luggage needs ready.
Start your reservationWhich areas do you serve?
RWB serves Metro Atlanta and surrounding cities, including Buckhead, Alpharetta, Kennesaw, Duluth, Acworth, Athens, Braselton, and Augusta. Contact the team to discuss your pickup and destination.
Contact RWBWhich vehicle should I book?
Choose from a luxury sedan, SUV, Sprinter, party bus for up to 26 passengers, large executive shuttle, or charter bus based on your party size and luggage. Share your passenger count and any oversized bags with RWB so the team can help confirm a suitable vehicle.
Explore the fleetCan I book transportation for a group or special event?
Yes. RWB provides transportation for corporate events, weddings, proms, concerts, sporting events, vineyard tours, and other celebrations. Share your itinerary and group size when you reserve.
Explore event transportationDo you offer hourly service or trips with multiple stops?
RWB offers hourly, as-directed transportation as well as point-to-point trips. As-directed service has a four-hour minimum. Provide your planned stops and schedule when booking so the team can confirm the arrangements and applicable charges.
Discuss your itineraryAirport pickups
Do you provide transportation to and from ATL?
Yes. RWB provides private transfers to and from Hartsfield-Jackson Atlanta International Airport, with pickups from homes, hotels, offices, and event locations.
View airport transfersWhat happens if my flight is delayed?
RWB monitors commercial flight arrivals and dispatches your vehicle according to the flight’s estimated arrival time. Include your flight information with your reservation, and contact the team if your flight or travel plans change.
What should I do if I cannot find my chauffeur?
Call RWB immediately at 404-723-8160 or 678-488-5023 so the team can help you connect with your chauffeur.
Call RWBManaging your reservation
How do I change or cancel my trip?
Contact RWB as soon as your plans change. Cancellation requirements and charges depend on the vehicle, service, and reservation arrangements. Review the full terms and confirm the requirements that apply to your booking.
Read reservation termsWhere can I find my trip history or invoices?
RWB’s reservation account portal provides access to trip history and past invoices. Continue to the account portal to access your account.
Access your reservation accountA little more help
Have a question about your trip?
Talk to RWB about your itinerary, vehicle needs, or reservation.